Worknet Support Packages
Support provided for indicated packages | Mailbox | Essentials | Premium | Elite |
Per user per annum | £25 | £50 | £150 | £250 |
Per user per month | £2.50 | £5 | £15 | £25 |
Outlook web access | x | x | x | x |
Microsoft 356 password reset | x | x | x | x |
Email spam / filtering | x | x | x | x |
Teams | x | x | x | |
Web-based Microsoft Office | x | x | x | |
SharePoint | x | x | x | |
Microsoft 365 user removal | x | x | x | |
OneDrive support | x | x | x | |
Microsoft 365 on mobile device | x | x | x | |
Backup support | x | x | x | |
Outlook / email client | x | x | ||
Printing | x | x | ||
Operating System | x | x | ||
Archived Microsoft 365 user removal | x | x | ||
PC login / password | x | x | ||
Microsoft Office on PC | x | x | ||
Edge support | x | x | ||
Connectivity / LAN / internet access | x | |||
Network Attached Storage | x | |||
New Microsoft 365 user set up | x | |||
Wi-Fi / LAN connectivity | x | |||
Multi device / multi location | x | |||
Virus / malware | x | |||
PC / laptop rebuild (primary device, per annum) | x | |||
Third party browser support (e.g. Chrome) | x | |||
Worknet VPN services | x | |||
Proactive device monitoring (primary device) | x | |||
Patching | x | |||
Third party applications | Not supported |
For further assistance or simply to ask for any advice on IT support, call one of Worknet’s friendly expert advisers on 01628 560120.