Worknet Support Packages
| Support provided for indicated packages | Mailbox | Essentials | Premium | Elite |
| Per user per annum | £25 | £50 | £150 | £250 |
| Per user per month | £2.50 | £5 | £15 | £25 |
| Outlook web access | x | x | x | x |
| Microsoft 356 password reset | x | x | x | x |
| Email spam / filtering | x | x | x | x |
| Teams | x | x | x | |
| Web-based Microsoft Office | x | x | x | |
| SharePoint | x | x | x | |
| Microsoft 365 user removal | x | x | x | |
| OneDrive support | x | x | x | |
| Microsoft 365 on mobile device | x | x | x | |
| Backup support | x | x | x | |
| Outlook / email client | x | x | ||
| Printing | x | x | ||
| Operating System | x | x | ||
| Archived Microsoft 365 user removal | x | x | ||
| PC login / password | x | x | ||
| Microsoft Office on PC | x | x | ||
| Edge support | x | x | ||
| Connectivity / LAN / internet access | x | |||
| Network Attached Storage | x | |||
| New Microsoft 365 user set up | x | |||
| Wi-Fi / LAN connectivity | x | |||
| Multi device / multi location | x | |||
| Virus / malware | x | |||
| PC / laptop rebuild (primary device, per annum) | x | |||
| Third party browser support (e.g. Chrome) | x | |||
| Worknet VPN services | x | |||
| Proactive device monitoring (primary device) | x | |||
| Patching | x | |||
| Third Party Applications | Not Supported | |||
| Third Party Hardware | Limited Support |
To discover more about our support services or simply to ask for any advice on IT support, call one of Worknet’s friendly expert advisers on 01628 563636 or email us at info@worknet.co.uk or complete the form below: