Worknet Support Packages
| Support provided for indicated packages | Mailbox | Essentials | Premium | Elite |
| Per user per annum | £25 | £50 | £150 | £250 |
| Per user per month | £2.50 | £5 | £15 | £25 |
| Outlook web access | x | x | x | x |
| Microsoft 356 password reset | x | x | x | x |
| Email spam / filtering | x | x | x | x |
| Teams | x | x | x | |
| Web-based Microsoft Office | x | x | x | |
| SharePoint | x | x | x | |
| Microsoft 365 user removal | x | x | x | |
| OneDrive support | x | x | x | |
| Microsoft 365 on mobile device | x | x | x | |
| Backup support | x | x | x | |
| Outlook / email client | x | x | ||
| Printing | x | x | ||
| Operating System | x | x | ||
| Archived Microsoft 365 user removal | x | x | ||
| PC login / password | x | x | ||
| Microsoft Office on PC | x | x | ||
| Edge support | x | x | ||
| Connectivity / LAN / internet access | x | |||
| Network Attached Storage | x | |||
| New Microsoft 365 user set up | x | |||
| Wi-Fi / LAN connectivity | x | |||
| Multi device / multi location | x | |||
| Virus / malware | x | |||
| PC / laptop rebuild (primary device, per annum) | x | |||
| Third party browser support (e.g. Chrome) | x | |||
| Worknet VPN services | x | |||
| Proactive device monitoring (primary device) | x | |||
| Patching | x | |||
| Third party applications | Not supported |
For further assistance or simply to ask for any advice on IT support, call one of Worknet’s friendly expert advisers on 01628 560120.