UK-based expertise and experience. When you need it.
We’re a business built on providing incredible IT support, whether you use our Hosted Desktop solution or not. It’s where we started and it’s where we excel.
Whatever your situation, whatever your need, Worknet tailors support to suit you. Whether your office has a small network of users or your business operates across an entire region, our support service is as flexible and as comprehensive as you need it to be.
You decide the level of support you need.
Depending on your IT set-up, we can offer server, workstation, local and wide area network support; we can support your whole network or just the parts you decide should benefit from extended cover.
You decide how you much you pay.
Our support services are cost-effective and allow you to be in control of your IT budget. Operating on a per user basis, you can dial into or remove support services as and when you need them.
Instant access to high levels of up-to-date technical help and expertise.
Our experienced, friendly technical support team are at the other end of a phone line when you need them. We understand the challenges faced by your business and go the extra mile to keep your operation running smoothly.
Problem-solving right on your screen.
In most cases, our support team will be able to remotely access your network, meaning issues and problems can often be solved quicker than it would take your on-site IT support to make it up the stairs. In the highly unlikely event a problem cannot be solved remotely, we’ll head straight to your office and deal with it. (And if you ever want us to visit for other non-emergency reasons, we’re available at a small additional cost.)
To discover more about our support services or simply to ask for any advice on IT support, call one of Worknet’s friendly expert advisers on 01628 563636.