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Add text here explaining the problem, the plan and the expected resolution time.
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An incident report for the outage experienced on 22/04/14 is now available, please contact Worknet to request a copy.
Regards
Worknet …read more
Source: Worknet Status
The emergency maintenance has been completed successfully.
If you find you are still experiencing degraded performance or loss of connectivity please contact support on 01628 560 120 or email support@worknet.co.uk.
We apologise for the inconvenience caused, we will be sending out an incident report in due course.
Regards,
Simon Edwards …read more
Source: Worknet Status
A corrective set of actions required has been found to resolve the routing issue but unfortunately this cannot be carried out during business hours as it will cause a full outage.
The plan is carry out the corrective actions at 01:00 BST.
We apologise for the continued inconvenience.
Regards …read more
Source: Worknet Status
Senior Engineering teams are working on the issue and are looking to push through emergency changes to help restore service after the first waive of emergency changes were not successful.
More updates to follow… …read more
Source: Worknet Status
Unfortunately the resolution has taken longer than initially expected and the preliminary fix time has now passed. We are waiting for a further update from our data centre with a new estimated resolution time.
Update to follow in the next hour. …read more
Source: Worknet Status
The root cause has now been identified and a fix is being implemented. We have been provided with a preliminary ETA of 13:15.
We will continue to provide updates via this page. …read more
Source: Worknet Status
Some customers are currently experiencing issues connecting to our hosted services, at present this appears to be a routing issue.
We are currently investigating the issue and will be providing an update shortly. …read more
Source: Worknet Status
14:30 16th October 2012
We are aware of potential network issues that are causing difficulties in accessing the hosted desktop and the data centre. We are investigating these issues and will update again soon.
08:30 1th Ocotober 2012
We have been informed by the data centre that the access issue is now resolved. We are continuing to monitor the situation. There should not currently be any issues. …read more
Source: Worknet Status